"Expert Care at Your Doorstep."

Consistent care ensures the well-being and development of individuals needing support. Consistency in care means that the same level of attention, treatment, and support is provided to individuals over time, ensuring their needs are consistently met. This can positively impact their physical, emotional, and psychological well-being, as it allows for a sense of stability and predictability in their lives. Consistency of care also helps build trust and strong relationships between individuals and their caregivers, which is essential for their overall development and growth. Maintaining consistent care makes individuals feel secure and supported, leading to better outcomes and overall quality of life. It is essential for caregivers and support systems to prioritize consistency of care for those they are assisting.

1. Live-in Care

Q: What does a live-in caregiver do?
A: A live-in caregiver provides 24/7 care, staying with the client in their home to assist with daily activities such as personal care, meal preparation, medication management, and companionship. They support the client around the clock, ensuring safety and comfort.

Q: How is a live-in caregiver’s schedule managed?
A: Live-in caregivers typically work on a rotation, with regular breaks and time off. Care is arranged in shifts, so clients always have someone available, even when one caregiver is off duty.

Q: Will the caregiver need their room?
A: Live-in caregivers will require a private room to rest and sleep during their off-duty hours. This ensures they are well-rested and able to provide the best care possible.

2. Visiting Care

Q: How often can I schedule visiting care?
A: Visiting care is flexible and can be scheduled according to your needs. Whether you need daily visits, weekly visits, or multiple visits per day, we can create a schedule that works for you.

Q: What tasks can a visiting caregiver help with?
A: A visiting caregiver can assist with personal care, meal preparation, medication reminders, light housekeeping, and companionship. The specific tasks will depend on the client’s individual needs.

Q: Can visiting care be arranged on short notice?
A: Yes, we understand that needs can change suddenly. We strive to accommodate short-notice requests for visiting care whenever possible.

3. Respite Care

Q: What is respite care, and who is it for?
A: Respite care is temporary care designed to give primary caregivers a break. It’s ideal for caregivers who need time off for personal reasons, rest, or other commitments. Respite care ensures that your loved one continues to receive professional care in your absence.

Q: How long can respite care last?
A: Respite care can last anywhere from a few hours to several weeks, depending on your needs. It’s entirely flexible and can be tailored to your specific situation.

Q: Will the respite caregiver know my loved one’s needs?
A: We ensure that all caregivers are fully briefed on the client’s care plan and specific needs before starting respite care. This continuity of care is a top priority for us.

4. Personal Care

Q: What does personal care include?
A: Personal care includes assistance with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, and mobility support. It’s designed to help individuals maintain their independence and dignity.

Q: Can personal care be provided temporarily?
A: Yes, personal care can be arranged on both a short-term and long-term basis. Whether you need care after surgery or ongoing support, we can accommodate your needs.

Q: Is personal care available for people with disabilities?
A: Absolutely. Our personal care services are tailored to meet the needs of individuals with disabilities, ensuring they receive the appropriate level of support and assistance.

5. Domiciliary Care

Q: What is domiciliary care?
A: Domiciliary care, also known as home care, supports individuals who wish to stay in their homes but need assistance with daily activities. This can include personal care, meal preparation, medication management, and more.

Q: How is domiciliary care different from residential care?
A: Domiciliary care is provided in the client’s home, allowing them to stay in familiar surroundings while receiving the care they need. Residential care involves moving to a care home where they receive care in a communal living environment.

Q: How are care plans created for domiciliary care?
A: Care plans are created based on thoroughly assessing the client’s needs and preferences. We work closely with the client and their family to develop a personalised plan to provide all necessary support.

6. Overnight Care

Q: What does overnight care involve?
A: Overnight care involves a caregiver staying with the client at night to assist as needed. This can include help with bathroom visits, medication administration, or offering reassurance and companionship.

Q: Do caregivers stay awake all night during overnight care?
A: This depends on the client’s needs. We offer “sleep-in” care, where the caregiver sleeps but is on hand if needed, and “awake” care, where the caregiver stays awake throughout the night to provide continuous support.

Q: Is overnight care available for short-term needs?
A: Yes, overnight care can be arranged temporarily, such as after a hospital discharge or during periods of illness. We offer flexible scheduling to meet your needs.

7. Palliative Care

Q: What is palliative care, and when is it appropriate?
A: Palliative care focuses on relieving the symptoms and stress of serious illnesses. It is appropriate at any stage of illness, mainly when the goal is to improve quality of life rather than cure the disease.

Q: How is palliative care different from hospice care?
A: Palliative care can be provided alongside curative treatments and at any stage of a severe illness, while hospice care is typically reserved for those nearing the end of life. Palliative care focuses on comfort, quality of life, and symptom management.

Q: What kind of support does palliative care include?
A: Palliative care includes pain and symptom management, emotional and psychological support, assistance with daily activities, and coordination with other healthcare providers.

8. Supported Living

Q: What is supported living?
A: Supported living services help individuals with disabilities live independently while receiving the support they need. This can include help with daily tasks, budgeting, social activities, and access to community resources.

Q: Who is eligible for supported living?
A: Supported living is typically available for individuals with physical or intellectual disabilities who wish to live independently but require some support.

Q: How is the level of support determined in supported living?
A: The level of support is determined through a comprehensive assessment of the individual’s needs and goals. A personalised support plan is then developed to ensure the individual receives the appropriate level of assistance.

9. Home Help

Q: What does home help include?
A: Home help services assist with household tasks such as cleaning, cooking, laundry, and shopping. It’s designed to help individuals maintain their homes and independence.

Q: Can home help be combined with personal care?
A: Home help can be combined with personal care services to provide comprehensive support. We can tailor a package that includes both domestic assistance and personal care.

Q: How often can I receive home help services?
A: Home help services are flexible and can be scheduled according to your needs, whether daily, weekly, or as needed.

Person-centred care at home

The staff members are highly trained to deliver personalized care in the comfort of your own home. With a focus on each client's individual needs and preferences, they strive to provide the highest quality of care and support. From assistance with daily activities to specialized medical care, their expertise ensures that every client receives the required attention and help. By prioritizing the well-being and satisfaction of those in their care, the staff create a warm and nurturing environment where clients feel safe and supported. Their dedication and compassion allow individuals to maintain their independence and enjoy the comfort of being in their own homes.